Call transfer & hold
Move calls between extensions with music on hold while customers wait.
Call management
Every call feature,
configured by you
The tools big switchboards charge a fortune for — queues, IVR menus, recording, routing — available on any account and changeable in seconds from the control panel.
Feature set
What you can switch on
Standard features are included with Talk plans. Advanced modules are £1–£10 a month on Flex, so you only pay for what you use.
Ring groups
Ring a team together or hunt in order until someone picks up.
Call queues
Accept more callers than you have free staff, with position announcements.
IVR switchboard
Multi-level menus that route callers by department or language.
Voicemail to email
Receive messages as audio attachments in your inbox.
Business hours
Different routing for open, closed and holiday schedules.
Cloud call recording
Record calls for training and compliance, stored securely.
Call barring
Block premium-rate or international destinations per extension.
Music on hold
Default or custom branded audio while callers wait.
Conferencing
Three-way calling and conference bridges for quick huddles.
Softphone app
Full extension on iOS, Android and desktop.
SIP & desk phones
Use IP handsets or connect your own PBX via SIP trunks.
Change anything, any time, yourself
Every feature is self-service. Move an extension, re-record a greeting or rebuild your IVR without raising a ticket or waiting for an engineer.
Try it on a live account
Sign up, add a softphone and build your routing — no engineer visit, no commitment beyond the month.